Eventus recognized a need to streamline the current booking process and improve patient services by transitioning from a manual paper fax booking submission to an electronic booking system. Working closely with hospital staff, surgeons and end users, Eventus provided workflow analysis techniques to better understand current processes, identify requirements, gaps and opportunities for improvement. This resulted in the development of the Eventus Booking Care System deployed to create efficiencies within all levels of the booking process and to reduce complexity, errors and expenses incurred by eliminating redundant processes.
With the adoption of the Eventus Booking Care System staff realized ROI's that went well beyond monetary benefits, including: efficiency and accuracy of booking data, better control and management of booking requests thus allowing the focus to be on the patients instead of the paperwork, improved accountability with auditing, better communication between departments and surgeon office staff, ability to standardize processes therefore creating improved workflows, and real-time reporting of all data to be evaluated to reduce wait times.
The Eventus Booking Care System (BCS) is a web based application that allows physicians to electronically book and manage their wait lists in real-time, while simultaneously capturing and reporting Wait Times information. Not only does it eliminate the manual processes of booking a surgery to a hospital, but physicians will no longer need to access the Ministry Wait Time Information website. The Eventus BCS provides a significant reduction in redundancies and eliminates the duplication of effort entering Wait Times information, as the Eventus BCS is seamlessly completing this in the background creating further efficiencies.
The Eventus BCS can be fully customized to allow a seamless integration into a hospital environment by not having a hospital try and adapt their policies and processes to the system, but rather the system will adapt to current policies and processes that have been accepted and already proven at the hospital.
The Eventus BCS will not only meet the needs of the hospital today, but future requirements of the hospital providing a stable environment during times of change. The Eventus BCS allows a hospital the opportunity to continuously update the application with the latest trends and current processes to continue to improve and strive towards process efficiency. It is our goal to ensure the Eventus BCS is flexible, sustainable and provides tangible value at all times to our clients.
BCS FEATURES
Eventus Booking Care System (BCS)
includes, but not limited to, the following:
•full customization of the entire booking process within the Eventus BCS, from booking request submission to completion of surgery
•integration with various hospital information systems to include:
•integration with hospital registries to retrieve patient demographics and allow searching by health card number to pre-populate patient demographic fields
•ability to integrate with the hospitals procedure dictionary to retrieve procedure codes and physician specific average procedure times to include setup and teardown
•ability to integrate into hospital scheduling system
•daily processes running and updating in the background from other hospital systems
•view, manage and book against surgeon specific scheduling block
•ability to manage and report on individual surgeon Wait Lists
•custom reporting at all levels to mirror any current reports or reports that could be automated
•add electronic document attachments to a booking record (Ex. History, physical and consent)
•ability for physicians and hospital staff to securely message one another within the BCS and securely send attachments
Eventus Booking Care System (BCS)
includes, but not limited to, the following:•full customization of the entire booking process within the Eventus BCS, from booking request submission to completion of surgery
•integration with various hospital information systems to include:
•integration with hospital registries to retrieve patient demographics and allow searching by health card number to pre-populate patient demographic fields
•ability to integrate with the hospitals procedure dictionary to retrieve procedure codes and physician specific average procedure times to include setup and teardown
•ability to integrate into hospital scheduling system
•daily processes running and updating in the background from other hospital systems
•view, manage and book against surgeon specific scheduling block
•ability to manage and report on individual surgeon Wait Lists
•custom reporting at all levels to mirror any current reports or reports that could be automated
•add electronic document attachments to a booking record (Ex. History, physical and consent)
•ability for physicians and hospital staff to securely message one another within the BCS and securely send attachments
TESTIMONIALS
With Eventus' proven track record of delivering software projects on time and on budget with our proven software development methodology and experience, we have had the following statements provided by hospital staff who currently have successfully implemented the Eventus Booking Care System within their hospital.
"Eventus has become one of our vendors of choice to partner with. They continually come up with innovative creative solutions that have allowed the NHS to recognize efficiencies. Experienced dedicated support remains a constant. Without hesitation, I would recommend Eventus to any organization."
Barb Hall-Jarvis - Regional Manager ICT Development - Niagara Health System
"Eventus has provided us with fast and efficient service, they are easygoing, listened to our issues and offered great suggestions, an "Open Door" policy and I would recommend them for any hospital requiring an electronic booking form."
Deb Caspick - Decision Support - Wait Times Co-ordinator - Royal Victoria Regional Health Centre
"What more can one ask for but prompt, friendly, courteous, experienced service, and that is exactly what we received from Eventus Solutions. Eventus' hard work, dedication and commitment allowed us to have a very successful launch and continued support of our Surgical Booking Solution, and I have no hesitation in recommending their services to all.”
Julie DePaul - Director Health Information Services and Chief Privacy Officer - Joseph Brant Memorial Hospital
"Eventus has created a user-friendly electronic booking application that meets both our surgical booking needs and the Ministry's Wait Time requirements. The Eventus team is very helpful and responsive and they provide quick and efficient support. I would recommend Eventus for any health care organization that requires an electronic booking application."
Lisa Maltby - Decision Support Analyst- Sault Area Hospital
"Eventus worked with our key stakeholders to provide a customized e-booking solution that has exceeded our expectations. They have been very responsive to our needs, and the support has been excellent. "
Cheryl Rodgers - Systems Analyst - Guelph General Hospital
With Eventus' proven track record of delivering software projects on time and on budget with our proven software development methodology and experience, we have had the following statements provided by hospital staff who currently have successfully implemented the Eventus Booking Care System within their hospital.
"Eventus has become one of our vendors of choice to partner with. They continually come up with innovative creative solutions that have allowed the NHS to recognize efficiencies. Experienced dedicated support remains a constant. Without hesitation, I would recommend Eventus to any organization."
Barb Hall-Jarvis - Regional Manager ICT Development - Niagara Health System
"Eventus has provided us with fast and efficient service, they are easygoing, listened to our issues and offered great suggestions, an "Open Door" policy and I would recommend them for any hospital requiring an electronic booking form."
Deb Caspick - Decision Support - Wait Times Co-ordinator - Royal Victoria Regional Health Centre
"What more can one ask for but prompt, friendly, courteous, experienced service, and that is exactly what we received from Eventus Solutions. Eventus' hard work, dedication and commitment allowed us to have a very successful launch and continued support of our Surgical Booking Solution, and I have no hesitation in recommending their services to all.”
Julie DePaul - Director Health Information Services and Chief Privacy Officer - Joseph Brant Memorial Hospital
"Eventus has created a user-friendly electronic booking application that meets both our surgical booking needs and the Ministry's Wait Time requirements. The Eventus team is very helpful and responsive and they provide quick and efficient support. I would recommend Eventus for any health care organization that requires an electronic booking application."
Lisa Maltby - Decision Support Analyst- Sault Area Hospital
"Eventus worked with our key stakeholders to provide a customized e-booking solution that has exceeded our expectations. They have been very responsive to our needs, and the support has been excellent. "
Cheryl Rodgers - Systems Analyst - Guelph General Hospital
Current active surgeons:
320+
Current active users:
1000+
Average annual bookings:
85,000+